FC Laser

Internal Account Manager

Full Job Description

Summary of Position:

Reporting to the Lead Account Manager the Internal Sales Account Manager is responsible for managing their designated set of accounts and quoting a high volume of sales enquiries. Working a fast-paced environment Internal Sales Account Manager will ensure that their targets are achieved for turnover, profit, quotes, and conversion whilst maintaining an accurate level of work.

Key qualities/Daily tasks

· Producing quotes and processing sales orders

· Building and maintain customer relationships

· Reading technical drawings and nesting

· Managing workload

· Manage customer expectations

· Chase all quotes and record feedback in MIE database

· Adhere to company HSE requirements

· Adhere to 5s principles and expectations

· Achieve and maintain the minimum target of 8 quotes a day

· Work to the target quote response time of less than 4 hours.

Required skills and competencies

· Business awareness

· Strong IT skills

· Teamwork

· Communication skills

· Problem solving

· Time management

· Ability to work in a fast-paced environment

· Flexibility


  • Employee-owned business (E.O.T.)
  • 33 days holiday inclusive of bank holidays
  • Company pension scheme
  • Life insurance

Working hours – Monday to Thursday 08:30 to 17:00 Friday 08:00 to 16:30

Salary band – competitive and dependant on experience

Job Type: Full-time

Salary: From £23,000.00 per year


  • Casual dress
  • Company events
  • Company pension
  • Discounted or free food
  • On-site parking


  • Monday to Friday

Supplemental pay types:

  • Bonus scheme


  • GCSE or equivalent (preferred)


  • Account management: 1 year (preferred)
  • sales: 1 year (preferred)